View Logs

Log files can be used for monitoring and troubleshooting the application.

To optimize storage space on the machine hosting Access Desktop, log files are stored for seven days.
  1. Open the Windows system tray.
  2. Double-click the Access Desktop icon .
  3. Click .
  4. Select Show Logs.

The folder containing the log files is opened in Windows Explorer.

Note: The default location of the log files is: C:\Users\%username%\Altair_Access\home\logs where USERNAME is the username of the user who logged into the workstation and added the cluster.
The log files in the folder are:
  • catalina, host-manager, localhost, and manager - related to Tomcat
  • adf - related to framework
  • pas-server and desktop - related to server