Technical Support
Altair provides comprehensive software support via web FAQs, tutorials, training classes, telephone and e-mail.
Telephone and Email
If you are unable to contact Altair support via the customer portal, you may reach out to the technical support desk via phone or e-mail. You can use the following table as a reference to locate the support office for your region.
When contacting Altair support, please specify the product and version number you are using along with a detailed description of the problem. It is beneficial for the support engineer to know what type of workstation, operating system, RAM, and graphics board you have, so please include that in your communication.
Location | Telephone | |
Australia | +61 649 413 7981 | anzsupport@altair.com |
Brazil | +55 113 884 0414 | br_support@altair.com |
Canada | +1 416 447 6463 | support@altairengineering.ca |
China | +86 400 619 6186 | support@altair.com.cn |
France | +33 141 33 0992 | francesupport@altair.com |
Germany | +49 703 162 0822 | hwsupport@altair.de |
Greece | +30 231 047 3311 | eesupport@altair.com |
India |
+91 806 629 4500 1 800 425 0234 (toll free) |
support@india.altair.com |
Israel | israelsupport@altair.com | |
Italy | +39 800 905 595 | support@altairengineering.it |
Japan | +81 36 225 5830 | support@altairjp.co.jp |
Malaysia | +60 32 742 7890 | aseansupport@altair.com |
Mexico | +52 555 658 6808 | mx-support@altair.com |
New Zealand | +64 9 413 7981 | anzsupport@altair.com |
South Africa | +27 21 831 1500 | support@altair.co.za |
South Korea | +82 704 050 9200 | support@altair.co.kr |
Spain | +34 910 810 080 | support-spain@altair.com |
Sweden | +46 46 460 2828 | support@altair.se |
United Kingdom | +44 192 646 8600 | support@uk.altair.com |
United States | +1 248.614.2425 | hwsupport@altair.com |
If your company is being serviced by an Altair’s partner, you can find that information on our web site at: https://www.altair.com/PartnerSearch/
See www.altair.com for complete information on Altair, our team, and our products.